SPOTTER

Support

Need help? Email support@shakeandbakelabs.com and we'll get back to you.

FAQ

How do I check in?

Tap I'M AT THE GYM and allow location while using the app. Pick your gym from the nearby list, then choose what you're training, where you are in the gym, and whether you need a spot, can spot, or both. Your check-in ends when you tap to leave or after it expires.

How do I find a spotter?

After you check in, the roster shows people checked in at the same gym who match your preferences and roles. Tap someone to connect, then use chat. Quick replies, MEET AT and SPOT ME make it fast to link up.

I don't see anyone

SPOTTER shows people checked in at your gym right now. Make sure you picked the right gym, and check your match preference in your profile. As more people at your gym join, you'll see more spotters.

Staying safe: block and report

In any chat, tap the ⋯ menu to block or report. Blocked users can't see or message you. Reports go to us for review. Always meet inside your gym. If you're in danger, contact local emergency services.

Notifications aren't showing up

Open iOS Settings → Notifications → SPOTTER and turn on Allow Notifications.

How do I delete my account?

In the app go to Settings → Delete account. This permanently deletes your account and data. You can also email us to request deletion.

Contact

Email support

See our privacy policy.